At Sprouting Health Chiropractic and Kinesiology we are committed to protect and respect your privacy in compliance with EU- General Data Protection Regulation (GDPR). This privacy statement explains when and why we collect personal information, how we use it, the conditions under which we may disclose it to others and how we keep it secure. This Privacy Statement applies to the use of our products and to our sales, marketing and customer activities. It also applies to individuals seeking a job at Sprouting Health Chiropractic and Kinesiology.
This Privacy Policy sets out our commitment to protecting the privacy of your personal information that we collect through this website www.littlesproutschiropractic.com.au/ (Site) or directly from you. Please read this Privacy Policy carefully. Please contact us if you have any questions – our contact details are at the end of this Privacy Policy.
You providing us with personal information indicates that you have had sufficient opportunity to access this Privacy Policy and that you have read and accepted it.
If you do not wish to provide personal information to us, then you do not have to do so, however it may affect your use of this Site or any products and services offered on it.
Who are we?
Sprouting Health Chiropractic and Kinesiology focus is to maximise Health right from the Beginning (Big Sprouts are welcome too!). Using Applied Kinesiology (AK) Chiropractic and constantly learning to improve your Triad of Health (physical, chemical, mental/emotional) allows us to look at your health from three different angles. We are professionals with the knowledge and the passion to help you live YOUR life at YOUR best! We also use other various techniques such as Retained Neonatal Reflexes, Neuro Emotional Technique and others to help you reach your maximum potential. Our company’s headquarters is located in the Hunter Valley, NSW, Australia.
Our Data Protection Officer can be contacted by email: [email protected]
Collection of personal information
Personal Information: The type of information we collect may include:
name, contact details including email address, address and telephone number; and any other information requested on this Site or otherwise requested by us or provided by you.
Your use of our Site: As with most online businesses, we may log information about your access and use of our Site, including through the use of Internet cookies, your communications with our Site, the type of browser you are using, the type of operating system you are using and the domain name of your Internet service provider. We may contact you to voluntarily respond to questionnaires, surveys or market research to seek your opinion and feedback. Providing this information is optional to you.
If we receive your personal information from third parties, we will protect it as set out in this Privacy Policy.
Why do we collect and use personal data?
We may use your information for the following purposes:
to contact and communicate with you;
for internal record keeping;
for market research and business development including website development;
marketing including direct marketing;
to run competitions or offer additional benefits to you; and
to send you promotional information about third parties that we think may be of interest to you.
Send you marketing communications which you have requested. These may include information about our products and services, events, activities, and promotions of our associated partners’ products and services. This communication is subscription based and requires your consent.
Provide you content and venue details on a webinar or event you signed up for.
Reply to a ‘Contact me’ or other web forms you have completed on our website (e.g. to download a guide).
Follow up on incoming requests (customer support, emails, chats, or phone calls).
Notify you about any disruptions to our services.
Contact you to conduct surveys about your opinion on our products and services.
Process a job application.
If you upload photos or videos, add posts or comments, etc. on our Community website or social media, the information can be read by anyone with access to the Community site and used for purposes over which Sprouting Health Chiropractic and Kinesiology or you have no control. Therefore, Sprouting Health Chiropractic and Kinesiology is not responsible for any information you submit to the Community website or social media.
If you apply for a job at Sprouting Health Chiropractic and Kinesiology, we collect the data you provide during the application process.
Collecting personal data based on consents
The collection of personal data based on consent from the data subject will be done by using “Consent Forms” that will store documentation related to the consent given by the individual. Individual consents will always be stored and documented in our systems.
Collecting personal data based on legitimate interest
We may use personal data if it is considered to be of legitimate interest, and if the privacy interests of the data subjects do not override this interest. Normally, to establish the legal basis for data collection, an assessment has been made during which a mutual interest between Sprouting Health Chiropractic and Kinesiology and the individual person has been identified. This legal basis is primarily related to our information, sales and marketing purposes. We will always inform individuals about their privacy rights and the purpose for collecting personal data.
How long do we keep your personal data?We store personal data for as long as we find it necessary to fulfill the purpose for which the personal data was collected, while also considering our need to answer your queries or resolve possible problems, to comply with legal requirements under applicable laws, to attend to any legal claims/complaints, and for safeguarding purposes.
This means that we may retain your personal data for a reasonable period of time after your last interaction with us. When the personal data that we have collected is no longer required, we will delete it in a secure manner. We may process data for statistical purposes, but in such cases, data will be anonymized.
Your rights to your personal data
You have the following rights with respect to your personal data:
The right to request a copy of your personal data that Sprouting Health Chiropractic and Kinesiology holds about you. You may request details of personal information that we hold about you, in certain circumstances set out in the Privacy Act 1988 (Cth). An administrative fee may be payable for the provision of information. We may refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.
The right to request that Sprouting Health Chiropractic and Kinesiology corrects your personal data if inaccurate or out of date.
The right to request that your personal data is deleted when it is no longer necessary for Sprouting Health Chiropractic and Kinesiology to retain such data.
The right to withdraw any consent to personal data processing at any time. For example, your consent to receive e-marketing communications.
If you want to withdraw your consent to e-marketing, please make use of the link to manage your subscriptions included in our communication. Please note that you may still receive system messages and administrative communications from Sprouting Health Chiropractic and Kinesiology, such as appointment confirmations, system messages and notifications about your account activities.
The right to request a restriction on further data processing, in case there is a dispute in relation to the accuracy or processing of your personal data.
The right to object to the processing of personal data, in case data processing has been based on legitimate interest and/or direct marketing.
If you believe that we have breached the Australian Privacy Principles and wish to make a complaint about that breach, please contact us by email setting out details of the breach. We will promptly investigate your complaint and respond to you in writing setting out the outcome of our investigation, what steps we propose to take to remedy the breach and any other action we will take to deal with your complaint.
Unsubscribe: To unsubscribe from our e-mail database, or opt out of communications, please contact us at the details below.
The use of cookies and beacons
We may use cookies and web beacons (‘Website Navigational Information’) to collect information as you navigate the company’s websites. Web beacons or clear .gifs are small pieces of code placed on a web page to monitor the behaviour and collect data about the visitors viewing a web page. For example, web beacons can be used to count the users who visit a web page or to deliver a cookie to the browser of a visitor viewing that page. Website Navigational Information includes standard information from your web browser, such as browser type and browser language; your Internet Protocol (“IP”) address; and the actions you take on the company’s websites, such as the web pages viewed and the links clicked.
This information is used to make websites work more efficiently, as well as to provide business and marketing information to the owners of the site, and to gather such personal data as browser type and operating system, referring page, path through site, domain of ISP, etc. for the purposes of understanding how visitors use a website. Cookies and similar technologies help us tailor our website to your personal needs, as well as to detect and prevent security threats and abuse. If used alone, cookies and web beacons do not personally identify you. However, once you choose to furnish the Site with personally identifiable information, this information may be linked to the data stored in the cookie
Do we share your data with anyone?
We do not share, sell, rent, or trade your information with any third parties without your consent, except from what is described below:
Third-party Service Providers working on our behalf:
We may pass your information on to our distributors, agents, sub-contractors and other associated organizations with the purpose of them providing services to you on our behalf. This may include parties located, or that store data, outside of Australia. Where we disclose your personal information to third parties for these purposes, we will request that the third party follow this Privacy Policy regarding handling of your personal information.
Third-party Product Providers we work in association with:
We work closely with various third-party product providers to bring you a range of products and services designed to meet your extended needs related to CRM.
If required by law:
We will disclose your personal information if required by law or if we, as a company, reasonably believe that disclosure is necessary to protect our company’s rights and/or to comply with a judicial proceeding, court order or legal process. However, we will do what we can to ensure that your privacy rights continue to be protected.
If there is a change of control of our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser. We would seek to only disclose information in good faith and where we would seek to maintain confidentiality.
Storage and Security
We are committed to ensuring that the information you provide is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
No information transmitted over the Internet can be guaranteed to be secure. We cannot guarantee the security of any information that you transmit to us, or receive from us. The transmission and exchange of information is carried out at your own risk. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.
Changes to this Privacy Statement
Sprouting Health Chiropractic and Kinesiology reserves the right to amend this Privacy Statement at any time. The applicable version will always be found on our websites. We encourage you to check this Privacy Statement occasionally to ensure that you are happy with any changes. Your continued use of our Site following any amendments indicates that you accept the amendments. You should check this Privacy Policy regularly, prior to providing personal information, to ensure you are aware of any changes, and only proceed to provide personal information if you accept the new Privacy Policy.
If we make changes that significantly alter our privacy practices, we will notify you by email or post a notice on our websites prior to the change taking effect.
Links to other websites
Our Site may contain links to other websites of interest. We do not have any control over those websites. We are not responsible for or liable for the protection and privacy of any information which you provide whilst visiting such websites, and such websites are not governed by this Privacy Policy.
Your right to complain with a supervisory authority
If you are unhappy with the way in which your personal data has been processed, you may, in the first instance, contact: [email protected]
If you remain dissatisfied, then you have the right to apply directly to your national supervisory authority for a decision. The supervisory authorities in Australia can be contacted at:
https://www.acma.gov.au
This Privacy Policy sets out our commitment to protecting the privacy of your personal information that we collect through this website www.littlesproutschiropractic.com.au/ (Site) or directly from you. Please read this Privacy Policy carefully. Please contact us if you have any questions – our contact details are at the end of this Privacy Policy.
You providing us with personal information indicates that you have had sufficient opportunity to access this Privacy Policy and that you have read and accepted it.
If you do not wish to provide personal information to us, then you do not have to do so, however it may affect your use of this Site or any products and services offered on it.
Who are we?
Sprouting Health Chiropractic and Kinesiology focus is to maximise Health right from the Beginning (Big Sprouts are welcome too!). Using Applied Kinesiology (AK) Chiropractic and constantly learning to improve your Triad of Health (physical, chemical, mental/emotional) allows us to look at your health from three different angles. We are professionals with the knowledge and the passion to help you live YOUR life at YOUR best! We also use other various techniques such as Retained Neonatal Reflexes, Neuro Emotional Technique and others to help you reach your maximum potential. Our company’s headquarters is located in the Hunter Valley, NSW, Australia.
Our Data Protection Officer can be contacted by email: [email protected]
Collection of personal information
Personal Information: The type of information we collect may include:
name, contact details including email address, address and telephone number; and any other information requested on this Site or otherwise requested by us or provided by you.
Your use of our Site: As with most online businesses, we may log information about your access and use of our Site, including through the use of Internet cookies, your communications with our Site, the type of browser you are using, the type of operating system you are using and the domain name of your Internet service provider. We may contact you to voluntarily respond to questionnaires, surveys or market research to seek your opinion and feedback. Providing this information is optional to you.
If we receive your personal information from third parties, we will protect it as set out in this Privacy Policy.
Why do we collect and use personal data?
We may use your information for the following purposes:
to contact and communicate with you;
for internal record keeping;
for market research and business development including website development;
marketing including direct marketing;
to run competitions or offer additional benefits to you; and
to send you promotional information about third parties that we think may be of interest to you.
Send you marketing communications which you have requested. These may include information about our products and services, events, activities, and promotions of our associated partners’ products and services. This communication is subscription based and requires your consent.
Provide you content and venue details on a webinar or event you signed up for.
Reply to a ‘Contact me’ or other web forms you have completed on our website (e.g. to download a guide).
Follow up on incoming requests (customer support, emails, chats, or phone calls).
Notify you about any disruptions to our services.
Contact you to conduct surveys about your opinion on our products and services.
Process a job application.
If you upload photos or videos, add posts or comments, etc. on our Community website or social media, the information can be read by anyone with access to the Community site and used for purposes over which Sprouting Health Chiropractic and Kinesiology or you have no control. Therefore, Sprouting Health Chiropractic and Kinesiology is not responsible for any information you submit to the Community website or social media.
If you apply for a job at Sprouting Health Chiropractic and Kinesiology, we collect the data you provide during the application process.
Collecting personal data based on consents
The collection of personal data based on consent from the data subject will be done by using “Consent Forms” that will store documentation related to the consent given by the individual. Individual consents will always be stored and documented in our systems.
Collecting personal data based on legitimate interest
We may use personal data if it is considered to be of legitimate interest, and if the privacy interests of the data subjects do not override this interest. Normally, to establish the legal basis for data collection, an assessment has been made during which a mutual interest between Sprouting Health Chiropractic and Kinesiology and the individual person has been identified. This legal basis is primarily related to our information, sales and marketing purposes. We will always inform individuals about their privacy rights and the purpose for collecting personal data.
How long do we keep your personal data?We store personal data for as long as we find it necessary to fulfill the purpose for which the personal data was collected, while also considering our need to answer your queries or resolve possible problems, to comply with legal requirements under applicable laws, to attend to any legal claims/complaints, and for safeguarding purposes.
This means that we may retain your personal data for a reasonable period of time after your last interaction with us. When the personal data that we have collected is no longer required, we will delete it in a secure manner. We may process data for statistical purposes, but in such cases, data will be anonymized.
Your rights to your personal data
You have the following rights with respect to your personal data:
The right to request a copy of your personal data that Sprouting Health Chiropractic and Kinesiology holds about you. You may request details of personal information that we hold about you, in certain circumstances set out in the Privacy Act 1988 (Cth). An administrative fee may be payable for the provision of information. We may refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.
The right to request that Sprouting Health Chiropractic and Kinesiology corrects your personal data if inaccurate or out of date.
The right to request that your personal data is deleted when it is no longer necessary for Sprouting Health Chiropractic and Kinesiology to retain such data.
The right to withdraw any consent to personal data processing at any time. For example, your consent to receive e-marketing communications.
If you want to withdraw your consent to e-marketing, please make use of the link to manage your subscriptions included in our communication. Please note that you may still receive system messages and administrative communications from Sprouting Health Chiropractic and Kinesiology, such as appointment confirmations, system messages and notifications about your account activities.
The right to request a restriction on further data processing, in case there is a dispute in relation to the accuracy or processing of your personal data.
The right to object to the processing of personal data, in case data processing has been based on legitimate interest and/or direct marketing.
If you believe that we have breached the Australian Privacy Principles and wish to make a complaint about that breach, please contact us by email setting out details of the breach. We will promptly investigate your complaint and respond to you in writing setting out the outcome of our investigation, what steps we propose to take to remedy the breach and any other action we will take to deal with your complaint.
Unsubscribe: To unsubscribe from our e-mail database, or opt out of communications, please contact us at the details below.
The use of cookies and beacons
We may use cookies and web beacons (‘Website Navigational Information’) to collect information as you navigate the company’s websites. Web beacons or clear .gifs are small pieces of code placed on a web page to monitor the behaviour and collect data about the visitors viewing a web page. For example, web beacons can be used to count the users who visit a web page or to deliver a cookie to the browser of a visitor viewing that page. Website Navigational Information includes standard information from your web browser, such as browser type and browser language; your Internet Protocol (“IP”) address; and the actions you take on the company’s websites, such as the web pages viewed and the links clicked.
This information is used to make websites work more efficiently, as well as to provide business and marketing information to the owners of the site, and to gather such personal data as browser type and operating system, referring page, path through site, domain of ISP, etc. for the purposes of understanding how visitors use a website. Cookies and similar technologies help us tailor our website to your personal needs, as well as to detect and prevent security threats and abuse. If used alone, cookies and web beacons do not personally identify you. However, once you choose to furnish the Site with personally identifiable information, this information may be linked to the data stored in the cookie
Do we share your data with anyone?
We do not share, sell, rent, or trade your information with any third parties without your consent, except from what is described below:
Third-party Service Providers working on our behalf:
We may pass your information on to our distributors, agents, sub-contractors and other associated organizations with the purpose of them providing services to you on our behalf. This may include parties located, or that store data, outside of Australia. Where we disclose your personal information to third parties for these purposes, we will request that the third party follow this Privacy Policy regarding handling of your personal information.
Third-party Product Providers we work in association with:
We work closely with various third-party product providers to bring you a range of products and services designed to meet your extended needs related to CRM.
If required by law:
We will disclose your personal information if required by law or if we, as a company, reasonably believe that disclosure is necessary to protect our company’s rights and/or to comply with a judicial proceeding, court order or legal process. However, we will do what we can to ensure that your privacy rights continue to be protected.
If there is a change of control of our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser. We would seek to only disclose information in good faith and where we would seek to maintain confidentiality.
Storage and Security
We are committed to ensuring that the information you provide is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
No information transmitted over the Internet can be guaranteed to be secure. We cannot guarantee the security of any information that you transmit to us, or receive from us. The transmission and exchange of information is carried out at your own risk. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.
Changes to this Privacy Statement
Sprouting Health Chiropractic and Kinesiology reserves the right to amend this Privacy Statement at any time. The applicable version will always be found on our websites. We encourage you to check this Privacy Statement occasionally to ensure that you are happy with any changes. Your continued use of our Site following any amendments indicates that you accept the amendments. You should check this Privacy Policy regularly, prior to providing personal information, to ensure you are aware of any changes, and only proceed to provide personal information if you accept the new Privacy Policy.
If we make changes that significantly alter our privacy practices, we will notify you by email or post a notice on our websites prior to the change taking effect.
Links to other websites
Our Site may contain links to other websites of interest. We do not have any control over those websites. We are not responsible for or liable for the protection and privacy of any information which you provide whilst visiting such websites, and such websites are not governed by this Privacy Policy.
Your right to complain with a supervisory authority
If you are unhappy with the way in which your personal data has been processed, you may, in the first instance, contact: [email protected]
If you remain dissatisfied, then you have the right to apply directly to your national supervisory authority for a decision. The supervisory authorities in Australia can be contacted at:
https://www.acma.gov.au